October 2026 Update
🎃 October 2026: company admins can manage their own team, the new Age Estimation endpoint tells you whether the person behind an email or a phone number is an adult, the Investigator runs a full onboarding check from a single message, Enterprise customers get their first Agent, Merchant Risk, which re-checks a merchant domain on a schedule, and Contact Match now lives in your dashboard with a dedicated analytics page.
Company Admins Can Manage Their Team
Companies now have their own admin. The person who creates the company becomes its Admin and can run the team without going through support.
🔍 Key Features
- 👥 Invite, disable and restore members: an Admin adds people from Settings › Team, frees a seat by disabling someone who no longer needs access, and brings them back later with their history intact.
- 📧 Resend an invitation: invitation emails carry a temporary password valid for 24 hours. Once it expires, one click sends a fresh one and invalidates the old password.
- 🚀 Rollout: the Admin role applies to every newly created company. Already a customer? Reach out to [email protected] to tell us who your Admin is.
For everyone else nothing is lost: Members see the same Team page in read only, and App Keys now sit in Settings › App Keys.
Learn more on the Manage Users guide.
Investigator: Onboarding Checks and More
The Investigator, the AI assistant in your dashboard, now does more from a single chat message.
🔍 Key Features
- 🧾 Onboarding in one message: paste an email, a phone number, an IP and a full name together, and the Investigator runs one onboarding check with a single score.
- 👤 Find a phone owner: ask who is behind a phone number and get the name linked to it.
- 📵 Disposable phone check: find out whether a phone number is temporary or disposable.
- 💬 Follow-up questions: after a check, keep asking about the result in the same chat.
- 📄 Request details in one click: every result card opens the full request detail.
Trustfull Agents: Monitor Merchant Risk
An Agent runs a check for you on a schedule and alerts you when the result gets worse. Agents come in several types: Merchant Risk is the first, and the others are coming soon.
🔍 Merchant Risk: a recurring Domain check
- 🌐 Domain on repeat: each check is a full Domain request on a merchant website, with fresh data.
- 🔁 Your schedule: daily, weekly or monthly.
- 🔔 Alerts: an email or a signed webhook when the score falls below your threshold.
- 🖥️ In the dashboard: create and manage your Agents from the new Agents page.
Enterprise plan only. Each check costs the same credits as a Domain request. Learn more on the Agents guide.
New Endpoint: Age Estimation
Age Estimation tells you if the person behind an email address, a phone number, or both, is an adult.
🔍 Key Features
- 🔞 Adult confirmation: send an email address, a phone number or both. When our sources confirm the person is an adult,
is_adultistrue. In every other case it isnull: the response never labels anyone as a minor. - 🎂 Date of birth when available: when a registry source holds it and the person is confirmed as an adult, the date of birth comes back with the result.
- ✅ Format validation included: the response tells you whether the email and the phone number you sent could be parsed, so a bad input never looks like a negative result.
📊 Example Output
{
"phone_is_valid_format": true,
"email_is_valid_format": true,
"is_adult": true,
"date_of_birth": "1992-04-17"
}is_adult(boolean):truewhen the person can be confirmed as an adult.nullotherwise.date_of_birth(string): The date of birth, when available.nullunlessis_adultistrue.email_is_valid_format(boolean): Whether the email sent can be parsed.nullwhen no email was sent.phone_is_valid_format(boolean): Whether the phone number sent can be parsed.nullwhen no phone number was sent.
Learn more on the Age Estimation API Reference, or see it listed with the other Data APIs.
Contact Match in the Dashboard
Contact Match results now sit in the dashboard, alongside every other product.
- 📋 All requests: every Contact Match call appears in Requests, with the date of birth on the row.
- 📊 Analytics page: the hit rate by country, to see where your lookups resolve.
- 💰 Usage charts: Contact Match consumption counts like everything else.
Learn more on the Contact Match guide.
📚 Resources
- Manage Users - Roles, seats, invitations and how to manage your team.
- Age Estimation - API Reference.
- Other Products: Age Estimation - Age Estimation among the other Data APIs.
- Agents - How Agents run, what they cost and how alerts work.
- Agent webhooks - The verification call and the signature headers.
- Verify Agent webhooks - Step by step signature check, with code.
- Agents API - API Reference.
- Contact Match - What Contact Match compares and the statuses it returns.
- Contact Match: the four statuses - How to read each attribute result.
- Support Center - Assistance and answers from the Trustfull support team.