July 2023 Update

July 2023 Cumulative update


CLOUD DASHBOARD: Bulk upload

We have recently added a new capability to our cloud dashboard, enabling customers to easily upload CSV files in a standardized format. Once uploaded, our system swiftly processes, enriches, and assigns scores to all the records. Subsequently, these identities will be readily accessible within the familiar sections of the dashboard.


❌ REMOVED: multiple API requests with the same customer_id

Our identity document was never meant to contain a history of changes in the customer touchpoints.

Even a single new touchpoint could have a significant impact on the digital score.

The change

In the API request, different touchpoint values will no longer be supported for the same customer_id.

For this reason, we're now enforcing a new customer ID whenever we detect a change in previously collected data. This applies to all input including:

  • email
  • phone_number
  • IP
  • user_agent

We're still supporting the profile integration meaning that you can provide a new value if there was none before.

An example is providing a value for an email address during a multi-step signup process.

Will this impact my API integration?

This change is possibly breaking for your integration if:

  • You make multiple API calls with the same customer_id
  • You change a previously submitted value

How to mitigate this situation:

  • If applicable don't update a previously submitted customer_id with new values, ideally you will generate a random customer ID for each new request.
  • Whenever an update is necessary provide a new customer_id.